Assessing End-use Relevance of Public Sector Research Organisations

Source: Research Policy
Vol 33, Issue 1, pp.73-87, Published: 2004
Pages: Vol 33, Issue 1, pp.73-87
Author or Editor: Author

Measuring the effective impact of research and its relevance to society is a difficult undertaking but one that the public sector is keen to embrace. Identifying end-users of research and capturing their views of research relevance are challenging tasks and not something that has been extensively reported. The evaluation of end-use relevance demands a shift in organisational mindset and performance indicators away from readily quantifiable outputs towards a consideration of more qualitative end-user outcomes that are less amenable to measurement, requiring both a greater tolerance of ambiguity and a willingness to learn from the evaluation process.

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